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Introduction
GoGmGo is a Singapore-based application targeting the F&B (Food and Beverage) industry, designed to oversee and manage the operations of a food and beverage business, right from planning the menu, controlling inventory, to managing staff. GoGmGo itself is an all-in-one F&B operating platform that uses automation to manage various aspects of the F&B business.
The platform is built with modern-day restaurant challenges in mind, therefore, it helps streamline order processing, kitchen management, payment integrations, inventory handling, and multi-location management all through the different modules of the same application. GoGmGo is ideal for both single-outlet setups and large-scale multi-outlet chains. With a focus on automation, data-driven decision-making, and scalability, GoGmGo brings together all the necessary tools to help restaurants reduce operational friction and enhance the customer experience through a centralized digital ecosystem.
Project Name
GoGmGo
Category
Cloud-Based Restaurant Management Software
Location
Singapore
Services Offered
Design & Development
Industry
Food and Beverage
Technologies
React Native, Node.js, MongoDB, AI/ML
GoGmGo needed an integrated system for managing POS & CRM, HR, Inventory and Finance, Chefs and Online QR ordering therefore, they chose Xicom for scalable product development.
Created a centralized F&B software solution with modern automated features.
GoGmGo collaborated with Xicom to create an all-in-one platform that digitally transforms the way modern F&B businesses manage their operations. Their goal was to integrate various aspects of restaurant management into one module. From sales tracking to employee scheduling, into a seamless system, F&B businesses can manage everything through this centralized platform, which is easily accessible on iOS, Android, and the web.
Their major key requirements included a POS system with offline capabilities, automated reconciliation, intelligent inventory management, and dedicated mobile apps for managers and staff. By incorporating AI for predictive insights and efficient task management, Xicom delivered a unified platform that not only simplified daily operations but also provided F&B operators with real-time insights.
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Book Free ConsultationProject Challenges
GoGmGo arises with the broad view of creating an all-in-one solution for managing and operating F&B operations and consolidating the core functionalities like POS, HR, Finance, and analytics into a unified ecosystem. Their legacy processes lacked visibility across departments and required tech expertise to handle them.
- Lacking a centralized system with a real-time dashboard for multi-store performance tracking.
- For payroll processing, it would be required to integrate a modern architecture that can easily scale.
- Demand for an appropriate solution that handles the store-wise reconciliation errors and cross-store financial mismatches.
- Challenging to manage multi-brand/multi-entry reporting under a single parent organization.
- Limited POS offline capabilities are affecting the sales community during outages.
- Developing a dedicated module to handle each business segment and make it work as an integrated application.
Our Solution
Xicom developed an integrated cloud-based system that offers holistic restaurant management.
Xicom delivered a fully-integrated F&B business software that streamlined restaurant operations through cutting-edge design and smart functionality. We built an intuitive ERP system with offline capabilities to ensure seamless transactions even in network outages. The accounting module was powered with AI-based reconciliation to automate complex financial processes. Inventory tracking became smarter with FIFO systems and automated variance reporting.
Further, for HR, we have created the GoHRGo mobile app allows self-service shift swaps and real-time notifications. Our engineering team enabled multi-entity management with ring-fenced reporting, enhancing transparency across business stakeholders. Customer engagement was elevated through a review aggregator pulling insights from top platforms. Using a microservices-based architecture, we ensured scalability and high performance. Xicom's agile processes helped GoGmGo adapt and deploy faster, enabling end-users to save time, reduce human errors, and help businesses in increasing profit margins.
Key features developed by Xicom along with
the customized solution.
Admin Panel
- POS and transaction settings
- Role-based user management
- Dashboard insights for sales, HR, and expenses
- Multi-entity and outlet control
- Real-time inventory and recipe margin tracking
- Custom approval workflows for expenses and budgets
- Automated tax & compliance reporting
Staff Panel (GoHRGo App)
- Shift swap/self-service
- Leave tracking and digital payslips
- In-app messaging and geo-check-in
- Digital policy handbook and employee benefits setup
- Overtime alerts with custom thresholds
- Schedule-based payroll auto-population
Customer Feedback Panel (Onlife)
- Ratings aggregation
- Competitor benchmarking
- Performance-based alert system
- Unified review management across platforms
- Historical sentiment trend tracking
- Smart alerting for review spikes or dips
GoGmGo transformed its fragmented operations into a unified, AI-powered ecosystem, which leads to high efficiency, operational accuracy, scalability, and customer satisfaction across hundreds of outlets in record time.
Book Free Consultation01
Reduced payroll processing time by 70% and minimized HR overhead.
02
Achieved 99.9% POS uptime with robust offline capabilities.
03
Improved inventory accuracy by 65%, which reduces the wastage and going out of stock situations.
04
Boosted automated reconciliation accuracy to 95% and ensured a few hours to review finances.
05
Enhanced customer satisfaction scores by 30% through actionable feedback integration.
06
Scaled operations to 300+ outlets under a unified cloud-based system.
07
Shortened store onboarding time by 50% with centralized configuration tools
Our agile app development process and strategy for GoGmGo.
GoGmGo’s requirements are spanned in multiple domains including POS, HR, accounting, inventory, and analytics, so Xicom adopted an Agile-centered approach to boost collaboration, speed, and adaptability. Instead of rigid timelines, we focused on constant progress with real-time feedback from the client.
Strategize and Planning
We kicked off by aligning with GoGmGo’s vision through stakeholder interviews and system audits. Detailed blueprints were created to unify POS, HR, finance, and analytics in one scalable solution.
Develop And Automate
Using modular agile sprints, we built core features like smart POS, payroll automation, real-time inventory sync, and AI-based reconciliation. Seamless integrations reduced manual dependencies.
Optimize and Simplify
We refined UX across apps for staff, admins, and customers, making task flows intuitive. Performance, security, and offline capabilities were rigorously optimized across environments.
Sustain and Scale
GoGmGo was deployed to 300+ outlets. We enabled continuous delivery pipelines, built-in analytics, and support for legal compliance across multiple entities and regions.
"Partnering with Xicom was a game-changer for us. They didn’t just build software, they helped us redefine how we run our business. From POS to payroll, every module now talks to each other in real-time. Their team was responsive, innovative, and truly understood the unique challenges of the F&B industry. We’ve scaled to 300+ outlets without breaking a sweat, thanks to the comprehensive system that Xicom's tech team has designed to match our evolving needs. Their proactive support and deep domain knowledge gave us the confidence to innovate faster. Xicom isn’t just a tech partner—they’re a strategically in our growth journey. We look forward to expanding globally with Xicom by our side every step of the way.
Jared Goldberg
Founder and Owner, GoGmGo
